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Recruitment

PRINCESS MOTOR YACHT SALES

Take a look at our current job vacancies below. Our vacancies are updated as and when new positions become available, so if nothing has been listed below do check back often to see if there’s a job for you.

Browse our open vacancies below by clicking on each job summary. If you would like to contact us with regard to any of these positions, please email recruitment@princess.co.uk

EXPERIENCED MARINE ENGINEERS - FULL TIME - SOUTHAMPTON AND MALLORCA

We have multiple positions available at both our Son Bugadellas site in Mallorca, and our Saxon Wharf site in Southampton, UK. Join our busy servicing teams where you will accurately and skilfully undertake repair, servicing and reconditioning of new and used yachts.

View the full job description and apply here.

Multiple positions available at both our Son Bugadellas site in Mallorca, and Saxon Wharf in Southampton UK.

Our Argo Nautical aftercare team are recruiting for experienced Marine Engineers to work as part of our busy servicing team both in the UK and Balearic Islands.

Reporting to the General Aftercare Manager, you will accurately and skilfully undertake the general and warranty repair, servicing and reconditioning of new and used motor yachts to the highest standards and customer satisfaction. The ideal candidate must have similar marine experience with a proven record of skills and knowledge within the industry, preferably working with servicing and maintaining pleasure crafts and motor yachts. You should be confident in troubleshooting and being able to work well within a team, but also unsupervised. The candidate must be able to be customer facing, providing a first-class service to our boat owners.

Your key responsibilities will include:

1. To ensure customer satisfaction in the service and repair of all vessels
2. To carry out pre-delivery inspections and testing of all vessels. To include the rectification and repair of all sub-standard components and systems on board as required and accurately completing the required documentation.
3. To undertake all aspects of work to ensure the vessel is in a condition to present to the customer at time of handover, to include cleaning as required.
4. To employ such knowledge and skills as may be required to test vessels, their components and diagnose faults.
5. To carry out servicing and repairs in a safe and economical manner with a right-first-time philosophy.
6. To report current and possible future vessel faults and servicing requirements noticed whilst fulfilling a job.
7. To ensure vessels comply with safety standards when returned to the customer and that any faults have been reported and noted on the job card.
8. Carry out and adhere to the approved used checklist, creating an accurate document quoting the works effectively and carrying out the rectification work required.
9. Work closely with sub-contractors to ensure the addition of all retro-fitted items are carried out with the maximum efficiency and the upmost protection of the vessel at all times.
10. Attend customer’s vessels to carry out any warranty repairs and service work both locally and further afield to the highest standards and ensuring that the vessel is looked after whilst working on board.
11. To ensure that all hours and materials usage are recorded accurately, and to minimise wastage.
12. Liaise with customers on a technical basis, offering sound and knowledgeable advice on the care and maintenance of their vessel.
13. Attend the build-up or break-down of stands, and be present at boat shows as required
14. Ensure all health and safety and internal safety procedures are adhered to at all times.

A full driving license is required for this role. Salary dependent on experience and skill set.

Please send your written application and CV, stating the location you’re applying for, to applications@princess.co.uk

OFFICE ADMINISTRATION MANAGER - FULL TIME - NEUSTADT IN HOLSTEIN, GERMANY

As we expand our operations across Europe, we are looking for a German and English speaking Administration Manager to take on the day-to-day running of our Neustadt office, including all aspects of sales and service.

View the full job description and apply here.

As we look to expand our operations across Europe, Argo Nautical GmbH are recruiting an Office Manager at our busy international yacht sales and aftersales office in Neustadt in Holstein, Germany. The Administration Manager will be responsible for the day-to-day running of the office including concierge and all administrative tasks to all aspects of our business.

The ideal candidate would be fluent in both English and German languages, with other language skills advantageous but not essential. You need to have a background in delivering exceptional customer service, as this is our utmost priority when it comes to caring for our customers and owners. Basic skills in sales communication and an open approach to the world of luxury goods plus a clear understanding of how to deal with high-net worth clients are very important to us.

As Administration Manager, you will undertake concierge responsibilities including logging customer requirements for sales, service and repairs, communicating with the engineering team and booking in works, and maintaining close communication with the owner throughout.

Your key responsibilities will include:
– To welcome all clients, both visiting us personally and by all other means of communication, in a professional and courteous manner.
– To deal with customer requirements for sales enquiries and all Aftersales functions including service, retrofit and repairs.
– To ensure that the customer requirements are fully understood and communicated in an effective manner to other members of staff and suppliers to achieve the highest standard of customer satisfaction.
– To track all works and parts requests and ensure timelines are kept as required and reported as necessary including to the client.
– To ensure customer satisfaction through the correct application of the Manufacturers’ warranty.
– To ensure accurate submissions of warranty and goodwill claims on a daily basis, and also monitoring daily and weekly warranty reports.
– To cost jobs (in house and sub contract) ready for invoicing. As part of this process reconcile supplier invoices to quotations and arrange payments.
– To ensure all technical recalls are administered
– To maintain the administrative upkeep of the office, and implement an organised and effective day-to-day running

Marine experience is not essential for this role but would be preferred. A hands-on initiative and a flexible approach towards the business is also essential. To apply for this role, send your CV and cover letter to applications@princess.co.uk